Frequently Asked Questions
Want more information on Afterpay?
What cards does Afterpay accept?
What if I want to return the goods I have purchased for a refund?
What spending limits apply?
How do I use Afterpay?
What is Afterpay?
Is the Pascoes Gift Card like a credit card?
Will I be charged any fees if I don't use my Pascoes Gift Card for an extended period of time?
Can I send a personal message with a Pascoes Gift Card?
Who do I contact with questions about a Pascoes Gift Card?
Do I have to spend the exact amount on my Pascoes Gift Card?
Can I use more than one Pascoes Gift Card to make a purchase?
How do I know what the balance is on my Pascoes Gift Card?
What is the return policy on a Pascoes Gift Card?
What is a Pascoes Gift Card?
Is a Pascoes Gift Card suitable to give for any occasion and can anyone use one?
Are Pascoes The Jewellers Gift Cards sold in specific denominations?
Where can I purchase a Pascoes Gift Card?
Can a Pascoes The Jewellers Gift Card be used immediately after purchasing?
Does my Pascoes Gift Card expire?
How do I redeem my Pascoes The Jewellers Gift Card?
What method of payment do you accept for purchasing a Gift Card online?
What is the cost of purchasing a Pascoes Gift Card?
Can I return product that was purchased using a Pascoes Gift card?
Can I redeem my Pascoes Gift Card for cash?
Do you provide a gift exchange service?
Can the parcel be left on my door step if I am not home?
What do I do if the item is damaged when it arrives?
How do I return something I have purchased online?
Do you keep a history of my orders and if my details change is this history lost?
How long will it take for my order to arrive?
How do I find the product online that I have seen in the latest catalogue?
What do I do if I have forgotten my password?
How do I find out more information about a product?
What if I cannot find what I am looking for?
Can I have goods sent to an overseas address?
How do I know what the status is of my order?
How much does delivery cost?
What credit cards do you accept for online purchases?
What paperwork is included when sending goods to a gift recipient?
How does my jewellery arrive?
Can I purchase goods and send them to someone as a gift?
How do I become a member?
What benefits do I receive if I become a member?
Do you pass my details onto anyone else?
What if I no longer wish to be a member?
Can I still be a member and not receive emails?
How do I change my details?